What shipping methods do you use? Shipping and handling charges are based upon merchandise totals before any discounts.Standard shipping is to the 48 states and Canada! The more you order, the more you save on shipping! To see the shipping rate table click here.
Do you offer RUSH deliveries?In most cases, customers on the East coast will receive their orders within approximately 2 weeks from the date the order is received by us. For shipping destinations closer to the West coast, where we are located, the shipping time will be shorter. In-stock items are normally shipped within 5 business days from the time your order is received. If there is a need for rush delivery, please contact us and we will do our best to accommodate your needs.
In most cases, customers on the East coast will receive their orders within approximately 2 weeks from the date the order is received by us. For shipping destinations closer to the West coast, where we are located, the shipping time will be shorter. In-stock items are normally shipped within 5 business days from the time your order is received. If there is a need for rush delivery, please contact us and we will do our best to accommodate your needs.
What if I receive my merchandise and something is broken/defective? Contact our Service Department at contact@decorativebanners4you.com and they will let you know what you should do. For further information,Click Here
What payment methods do you accept? We accept Visa, MasterCard, PayPal and soon Discover through our secure merchant gateway system.
Do you charge sales tax? Unfortunately, California customers must be charged 8.25% sales tax. Deliveries to other states are not taxed.
How do I enter your contest? To enter our Monthly Drawing fill in your name and e-mail address on the Monthly Drawing page. If you are a winner, we will notify you by e-mail. At Decorativebanners4you, we hold a monthly drawing for gifts or discounts for find products and provide you with notice of up and coming sales. We will be giving away a banner, flag, another great product or a valuble coupon for a discount on your next purchase at www.decorativebanners.com.
Enter your name and email address to become eligible and we will notify you if you are the lucky winner!
What happens when an order can not be filled? Unfortunately, because of the high demand for many of our products, such stock may no longer be available when the customer wants it. This is something of which Decorativebanners4you.com has no control. We will make every effort to have the stock replenished, if at all possible. If it can not be replenished, Decorativebanners4you.com will refund all monies owed to you. We reserve the right to discontinue a product as we determine it is necessary.
How do I care for my banner after I receive it? If the banner has gotten dirty we suggest pacing it in a very mild solution of dish washing liquid and water. All soap must be rinsed from the banner and hung to dry in the open air.
Do you have a mailing list on which I can be advised of specials, sales and new products that are added to Decorativebanners4you.com? Yes we do. You can either e-mail us at contact@decorativebanners4you.com or you can go to our Contact page.
Do you accept personal checks? Unfortunately, we can not accept personal checks at this time. We gladly offer Visa, MasterCard, Paypal, and soon Discover for your convenience.